We respect your privacy. We comply with applicable United States privacy and consumer protection laws, including the Federal Trade Commission Act, the California Consumer Privacy Act (CCPA), and other relevant U.S. data protection principles.
In this Privacy Policy, you will find information on:
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what personal data we collect,
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how we store, protect and use it,
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for what purposes we use your data, and
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with whom your data may be shared.
1. Scope of this Privacy Policy
This Privacy Policy applies to your use of the website www.zoraro.com and the mobile applications offered under the same name, as well as to all products and services provided by The Investment Management Office LLC via our websites and/or apps.
2. Definition of Personal Data
“Personal data” means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to you as an individual (for example: name, address, email, payment details).
3. Consent
We will not collect, use, or disclose your personal data without your consent. By using our websites or apps, you agree to this Privacy Policy. You may withdraw consent at any time, subject to legal and contractual restrictions.
4. What Personal Data Do We Collect?
We may collect data in various ways, including when you visit our websites, register, place an order, subscribe to newsletters, complete forms, contact us, or use our services.
Collected data may include:
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Name, email address, phone number, shipping and billing address
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IP address, browser language, transaction history, payment details
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Geolocation data (if consented)
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Non-personal technical data such as browser type, device type, operating system, and connection details
5. How Do We Use Your Data?
We process your personal data for purposes including:
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Sending order confirmations, updates, and customer service communications
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Providing personalized content (language, region, country-based content)
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Fraud prevention and compliance (in cases of fraud, certain data may be shared with victims or authorities, with notice to you where possible)
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Marketing (only if you have subscribed or consented, with opt-out available at all times)
6. Sharing Your Personal Data
We do not sell, rent, or trade personal data.
We may share personal data only in the following cases:
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Payment processing: Third-party gateways and processors handle payments securely. They are contractually bound to use the data only for payment processing.
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Service providers: Trusted providers supporting IT, hosting, logistics, or marketing services may have limited access under strict confidentiality.
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Legal obligations: When required by law, regulation, or valid legal process.
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Aggregated data: Anonymous, non-personal data may be shared with business partners for statistical purposes.
7. Data Security
We implement industry-standard security measures to protect your personal data, including SSL encryption, password/digital signature protection, and limited employee access on a strict need-to-know basis.
8. Cookies
We use cookies to enhance your browsing experience.
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Technical cookies: Essential for the operation of the site.
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Analytical/statistical cookies: Used to track visits and improve performance and relevance.
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Tracking cookies: Used for behavioral analysis to optimize the site.
You may disable cookies in your browser settings, but some features may not function properly.
9. SMS Marketing
We use an SMS platform to send transactional and promotional messages.
By providing your phone number, you consent to receive text messages (including order notifications and promotional offers). Consent is not a condition of purchase.
Data shared with SMSBump Inc. (headquartered in Sofia, Bulgaria, EU) may include your phone number, name, and order details, solely for message delivery. Carrier charges may apply.
Opt-out: Reply “STOP” to unsubscribe or use the unsubscribe link in messages. For help, text “HELP” to the sending number.
10. Your Privacy Rights
Depending on your location within the United States, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion
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Opt out of data sales or targeted advertising (we do not sell personal data, but you retain this right)
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Withdraw consent to processing
To exercise these rights, please contact us (see contact details below).
11. Contact
The Investment Management Office LLC
8 The Green, Ste 29054
Dover, Delaware 19901
United States
Tel: +17402725703
Email: info@zoraro.com